Support Information:

Mon-Sat 8am-8pm (PST) · Sunday CLOSED

(866) 550-4352

Fraud Alert

Fraud Alert

Have you received a phone call by someone saying you have been pre-approved for a loan but first you have to send money or a processing fee via a Money Pak? IT’S A SCAM! We do not ask for loans or transactions over the phone and there are no application fees or prepayment penalties.

If you receive a suspicious telephone call:

  • Ask the caller to give their name, company name, address, and phone number.
  • Don’t provide or confirm any bank account, credit card, social security number or other personal information over the phone.
  • Never send anyone funds via a Money Pak or Green Dot Card to receive a pre-approved loan.
  • Please report suspicious calls to your local law enforcement agencies.

If you question at all if the person contacting you is really a Dollar Loan Center employee, ask for their number to call them back but FIRST call our customer service center at 866-550-4352 to confirm if it’s a legitimate call or not

Live Phone Support
1-866-550-4352

8am-8pm monday-saturday (pst)


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